PROBPI

Business Process Improvement

LEVEL 
Basic / Intermediate 

COURSE LENGTH 
2 Days (Instructor Led) 

CREDITS
14 PDUs 

Flyer for a business process improvement workshop, offering a two-day course, basic/intermediate level, with 14 PDUs, covering prerequisites, course description, overview, intended audience, and learning objectives.

Course Description

This 2-day workshop aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement.

Learning Objectives:

  • Describe business process improvement (BPI) business drivers.

  • Plan, manage and close requirements for a Business Process Improvement project

  • Understand the essential elements of a successful BPI initiative.

  • Identify candidate business processes for improvement.

  • Understand the essential elements of a successful BPI initiative.

  • Identify candidate business processes for improvement.

  • Identify Root Causes and learn key techniques to conduct RCA.

  • Apply a methodology to business process improvement projects.